Health Now, LLC Privacy Policy

Effective Date: July 10, 2024

This Privacy Policy describes how Health Now, LLC (“Health Now,” “we,” “us,” or “our”) collects, uses, and protects your information, including protected health information (“PHI”) and personal information, in relation to our services and website.

Our Commitment to Privacy

At Health Now, we are dedicated to safeguarding the privacy of your information. We adhere to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) for PHI and implement rigorous measures to protect all personal information.

Information We Collect

We collect the following types of information:

• Personal Information: Includes data such as your name, address, phone number, email address, and date of birth, collected when you place orders, create accounts, or contact us.
• Protected Health Information (PHI): Information related to your physical or mental health, treatment, or healthcare payments, used strictly for providing medical equipment and services.
• Usage Data: Information about your interactions with our website, gathered through cookies and similar technologies.
• Device Information: Details about the devices you use to access our website, including IP address, browser type, and operating system.

How We Use Your Information

We use your information for the following purposes:

• Fulfilling orders and providing medical equipment and supplies.
• Communicating with you about orders, accounts, and services.
• Improving our website functionality and customer experience.
• Complying with legal and regulatory obligations.
• Sending marketing communications with your consent, which you can opt out of at any time.

Sharing Your Information

We may share your information with:

• Third-party service providers who assist in operating our website and services, under strict confidentiality agreements.
• Legal authorities when required to comply with laws or legal processes, protect our rights, or investigate potential wrongdoing.

Your Choices

You have the following choices regarding your information:

• Opting out of marketing communications.
• Managing cookie preferences through your browser settings.

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. Parents or guardians who believe their child has provided us with information can contact us for deletion.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review the policy regularly for updates.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• By mail: Health Now, LLC, 1218 23rd Ave, Meridian, MS 39301
• By phone: (601) 482-5977
• By email: meridian@healthnowllc.com